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Better Decisions Start With More Voices

  • Writer: Kristin Grissom
    Kristin Grissom
  • May 18
  • 3 min read

Here is a hill that I will absolutely be willing to die on: The most valuable resource you have as a leader is your people.


Not just their labor. Not just their technical skills... but their perspectives.


Every person on your team brings a different set of experiences, histories, strengths, challenges, and ways of seeing the world. Because of that, people often view the same situation very differently. And while that can feel frustrating at times, it is also incredibly valuable.


Exceptional leadership is not about surrounding yourself with people who think exactly like you. It is about creating space for different voices to help shape stronger decisions.


Why Different Perspectives Matter

Every decision is filtered through experience.


The way you interpret a problem, evaluate risk, or define success is influenced by your background, your personality, your values, and your lived experiences. The same is true for everyone else.


That means no leader sees every angle perfectly.


This becomes even more important as leadership responsibilities grow. The higher you rise in an organization, the more removed you become from certain day-to-day realities. You gain a broader organizational view, but you also lose proximity to some of the details and experiences happening closer to the work.


That is why different voices matter.


People on your team often see things you cannot. Customers see things you miss. Stakeholders notice impacts you may not fully understand. And people with different lived experiences may identify blind spots that never would have crossed your mind.


That input strengthens decisions.


Why This Can Feel Frustrating

If we are being honest, inviting different voices can feel messy.


It takes time. It can slow down decision making. It can introduce tension or disagreement. Sometimes people raise concerns you had not considered and now have to navigate.

Early in my career, I used to secretly get slightly frustrated when everyone weighed in. I wanted progress. I wanted movement. I wanted outcomes. Taking the time to hear every perspective sometimes felt inefficient.

But over time, especially as the stakes of my decisions increased, my thinking shifted.

I stopped viewing input as a delay and started viewing it as information.

That shift changed how I led.


The Higher the Stakes, the More Voices You Need

As leaders, we often carry the 30,000-foot view.

That perspective matters. It helps us connect priorities, evaluate impact, and think strategically. But it is still incomplete.

The people closest to the work often hold pieces of information leaders do not have. Different stakeholders bring different priorities and concerns. Diverse perspectives challenge assumptions and help leaders avoid making decisions inside an echo chamber.

This is especially important when considering perspectives across race, ethnicity, gender, religion, sexual orientation, socioeconomic background, disability, and other lived experiences.

People experience systems differently.

If leadership teams only invite voices that think similarly or come from similar backgrounds, blind spots grow. Decisions become narrower. Opportunities for innovation and understanding shrink.


Inviting Different Voices Requires Humility

There is humility required in this work.

Leaders have to accept that they do not have all the answers. They have to be willing to hear perspectives that challenge their assumptions or complicate the path forward.

That can feel uncomfortable.

But leadership is not about proving you are the smartest person in the room... It is about creating the conditions for the best thinking to emerge from the room.

That requires curiosity. Listening. Patience. And a willingness to pause long enough to consider perspectives beyond your own.


Inclusion Is More Than Asking for Input

Inviting different voices is not just about asking people what they think.

It is about creating an environment where people believe their voice is genuinely welcome.

People stop contributing when:

  • Their input is consistently ignored

  • Certain voices dominate conversations

  • Leaders become defensive

  • Different perspectives are treated as obstacles instead of assets

Inclusion requires leaders to actively create space for participation and model openness to different viewpoints.

This important work takes intentionality.


Better Leadership Starts With Better Listening

The most exceptional leaders are not the ones with all the answers.

They are the ones willing to expand their perspective before making decisions.

When leaders invite different voices, teams become stronger. Decisions become smarter. Blind spots shrink. Trust grows.

And people feel valued not just for what they do, but for how they think.

That matters.


 
 
 
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